Rod Russell
Your Trusted IT Contracting Partner

Helping you achieve success

Strategy & Leadership

IT Strategy & Development Cloud & Legacy Migrations Strategic Leadership IT Transformation

Infrastructure & Operations

Infrastructure & Operations Management Customer Relationship Management Business Continuity Planning Stakeholder Engagement

Service Delivery

ITIL Service Delivery Management Risk & Security Management Emerging Technologies Process Improvement

About Me

I am highly analytical IT leader with 20+ years of experience in steering digital transformation, managing complex infrastructure, and delivering cost-effective solutions for top-tier companies. Recognised for expertise in crafting IT roadmaps, fostering high-performing teams, and optimising IT operations through innovative practices. Skilled at navigating complexities, demonstrated through successful leadership in mergers & acquisitions, large-scale integrations, and international operations. Proven ability to translate vision into reality by formulating and executing IT strategies aligned with business goals. Adept at establishing top-performing, collaborative teams that consistently exceed SLAs through ITIL best practices.

Notable Qualifications/Certifications & Professional Development

• BSc (Hons) Computer Science, Greenwich University • ITIL Foundation and Practitioner Certificate, Information Systems Examining Board. • Executive Development Programme/Management Development Programme, Graduate School of Business • Professional MBCS Membership (#995006661) | MCSSA Membership (#R9505) • Mental Health First Aider

Selected Accomplishments

• Leveraged technical expertise to manage and optimise IT infrastructure across 400 branch locations. • Oversaw a comprehensive IT infrastructure, encompassing networks, servers, and data centres, to support the needs of a growing organisation. • Streamlined service delivery processes and drove significant improvement through the successful implementation of ITIL best practices. • Utilised analytical and critical thinking skills to craft IT plans that contribute to achieving key business goals. • Successfully directed and executed a Citrix project to support 6,500 staff and 40,000 students. • Streamlined collaboration by introducing agile with Kanban working practices within Infrastructure Services. • Boosted security by steering the migration of firewalls and renewal of networking estate. • Bolstered cybersecurity measures and threat protection through the application of CrowdStrike and Proofpoint solutions across the estate and achieving ISO27001 and Cyber Essentials Plus Certification. • Successfully implemented Enterprise Resource Planning (ERP) suite JDA, Oracle Financials and Arthur Planning, streamlining operations significantly.

  • Riebeek West, South Africa